You have no items in your shopping cart.

You have no items in your shopping cart.

Loading..

Product was successfully added to your shopping cart.

5

Product was successfully added to your comparison list.

If you cannot find an answer to your question in the FAQs listed below, please Contact Us

 

Payments

What payment methods do you offer?

We accept multiple payment methods for your order: Credit / Debit Cards (VISA and Mastercard), Net Banking, NEFT transfer to our HDFC bank account, Cash Deposit in our HDFC bank account. While completing your order, simply select the payment method of your choice and follow on screen instructions to complete the order.

How can I pay using a Credit / Debit card?

Please select “Credit / Debit Card / Net Banking” payment option at the time of checkout. You will then be directed to the secure payment gateway. You will need your Credit card number, Card expiry date, 3 digit CVV number (Card Verification Value - found on the reverse side of your Credit card) and the online 3D Secure password. Once you have completed the transaction, you will be automatically re-directed to our order confirmation page. Please do not close your browser window or press the back button before you are redirected to our website. Please be aware that we do not keep any of your details on file.

How can I get the 3D Secure password for my Credit/Debit card?

You can register for the 3D Secure password for your Credit/Debit card by visiting your Bank’s website.

How can I pay through Net Banking?

Please select “Credit / Debit Card / Net Banking” payment option at the time of checkout. You will now be directed to our secure payment gateway, please select your bank and you will be directed to the Net Banking interface. You will need the login details for your bank account. Once you have completed the transaction, you will be automatically re-directed to our order confirmation page. Please do not close your browser window or press the back button before you are redirected to our website. Please be aware that we do not keep any of your details on file.

How can I pay through NEFT?

Please select “Cash Deposit / NEFT” payment option at the time of checkout and follow on screen instructions to complete the order. Details for making the payment by NEFT will be provided on order completion. Kindly send us a confirmation email with payment details so that your order can be processed thereafter. Your order can be processed only on receipt of the payment in our account. The details required for NEFT transfer are:
Beneficiary Name: Pipal E-Commerce Private Limited
Beneficiary Bank Account Number: 50200014368064
Bank Name: HDFC Bank
Bank Address: SCO 850, NAC Manimajra, Chandigarh 160 101
Bank IFSC Code: HDFC0000435

How can I pay through Cash Deposit?

You can deposit cash in our account at your nearest HDFC Bank branch. Please select “Cash Deposit / NEFT” payment option at the time of checkout and follow on screen instructions to complete the order. Details for making the payment by Cash will be provided on order completion. Kindly send us a confirmation email with payment details so that your order can be processed thereafter. Your order can be processed only on receipt of the payment in our account. The details required for Cash Deposit are:
Beneficiary Name: Pipal E-Commerce Private Limited
Bank Account Number: 50200014368064
Bank Name: HDFC Bank

 

Shipping And Delivery

Do you have a shipping charge?

Shipping is FREE for orders over Rs.1,000. Orders below Rs.1,000 are charged a nominal shipping fee of Rs.99.

Can I ship to multiple locations in one order?

A single shipping address is required for your order. If you wish to ship the products to different addresses, please order each product separately.

Do you ship internationally?

We do not ship outside India.

Do I have to pay Octroi charges?

The state government levies the Octroi charges when the product enters the state. These charges fluctuate as per Government regulations and we are unable to confirm the exact amount. The Octroi charges vary from 3% to 6% of the product value. The Octroi charge is payable by the buyer and is collected by the courier company at the time of delivery . Any product due for delivery in a location that falls under the Octroi Zone will attract applicable Octroi charges.

 

Refunds

How will my money be refunded in case I return an item?

We will refund the money in the same mode as the payment was made. If the payment was by Credit Card or Net Banking, we will refund the Credit Card or Net Banking account.